Privacy

How we handle your information.

You're using Provisor because you're working or volunteering at an event, and the coordinator asked you to. Here's exactly what we collect, why, and how long we keep it — in plain language.

Last updated · May 2026

What we collect

Provisor collects as little data about you as possible while you use it. On a live event, that's just what's needed to put you on the map and keep your team coordinated:

Callsign
What you're called on the map. The organizer may preset it, or you can change it in the app.
Role & icon
Used like your callsign — it sets how you appear to colleagues on the shared map.
Location
When you turn on location tracking, we store it so colleagues and other volunteers can see where you are.
Markers
When you place a marker on the map, that information is shared with your team in the same way.

How it's used

This data is used by us and by the event organizer for one purpose: to run the event you're taking part in. We don't use it for anything else.

Sharing

We don't share your data with third parties. It stays between you, your team, and the event organizer.

The short version

We don't sell your data, and we don't hand it to advertisers or data brokers. Ever.

How long we keep it

We hold onto this data for a little while after the event ends — up to a maximum of 30 days. During that window we may use it to analyze or audit what happened during the event, then it's deleted.

The one exception: if there's a law-enforcement investigation, we may have to keep some parts of the data longer than 30 days.

Anonymous analytics

We also collect anonymous information about how the app is used — how many buttons get clicked, which features get used, and any crashes that happen along the way. We use Sentry to collect this, and it's stored on their servers.

We use it to improve the app, fix bugs, and make Provisor more user-friendly — not to identify you.

Contact

Questions about your data, or want something removed? Get in touch and we'll help.

Get in touch